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Customer Feedback

We at Commercial Office Products are continually looking for ways to improve the quality of our products and level of customer service we provide. In order to accurately measure our products and service, we are requesting that you take a few minutes and evaluate the criteria listed below. As a valued customer, what you think is important to us.

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How would you rate our performance as a supplier to your company?

Please rate the following categories from 5 to 1, 5 being excellent and 1 being poor.

 
Poor
1
-
2
-
3
-
4
Excellent
5
Orders filled completely?
Orders filled accurately?
Deliveries on-time?
Product delivered in good condition?
Quality of product supplied?
Accurate billing?
Prompt pick-up of returns?
Prompt issuance of credits?
Competitive pricing?
Ease of placing orders?
Helpfulness of sales representative?
Customer service support?
Helpfulness of delivery personnel?
Problem resolution?
Communication?
Overall satisfaction level?

Comments

 

Company Name

Contact Name

Phone Number

E-Mail Address *

* Fields marked with a red asterisk are required.


 

Thank you for taking the time to let us know how to better serve you in the future.


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